Frequently Asked Questions
Anything I should know before ordering?  
The maximum width of a DTF film is 22" and the minimum length is 20" so bascially if your graphics are above or within this size, you're pretty much good to go. We always suggest our customers to fully utilize the space and put your designs in there as much as possible.
IRON OR HEATPRESSER?
For small logos, both can be used; whilst heatpresser is always recommended for large graphics.
Any requirements for the graphics?
We accept all kinds of designs and graphics - just like how we embrace creativity. The only we require is "Please make sure your graphic is 100% transparent", as we will print the file as received.
Our team can be in help for extra costs and a certain amount of orders if needed.
What is the shipping time?  
A: Mostly, we have around 1 day for turnaround time and the product will be shipped within 3 days.
What is the shipping cost?
A: For any order, for delivery in Canada, total amount over $100, shipping is free. For total amounts less than $100, the shipping cost will be $9.98 per order.
For any order, for delivery in the U.S., , total amount over $200, shipping is free.
For total amounts less than $200, the shipping cost will be $19.98 per order.
How to make an order?  
Just purchase in our eShop and send us the graphics. Then you're all set!
CONTACT US for more information!
Do you only provide DTF services?
Obviously no. Being under the umbrella of the apparel market leader, we provide basically all kinds of services, ranging from embroidery, DTG (Direct-to-Garment), Vinyl, you name it, and we have it.
For some convenience seekers, we can help making some patches for you to apply on anywhere you like with simply just an iron.
Easy, cheesy, simple as that.
Which apparel decoration should I choose for my design?
- Complexity
If your design requires a certain of constructional complexity and different textures, embroidery might be your first choice.
- Vibrance & Lamination
If your graphics require some sorts of lamination and vibrance, vinyl and DTF can also be your options.
There are way too more criterials and apparel decoations than these options. We understand making decisions can be a tough task, so we are all ears to learn more about your needs and help you to sign up for what you're really looking for.
Returns and refund policy
Sorry, we do not accept any returns or refunds, whereas we offer a 7-day replacement policy if the products are not to your satisfaction.
Please CONTACT US to report damages.